Privacy Policy

At CreditLetter.ai, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. What We Collect

• Personal details (name, email, address)
• Last 4 digits of your Social Security Number (optional)
• Credit report or uploaded dispute documents (optional)
• Usage data (how you use the platform)
• Payment information (processed securely by Stripe or other third parties)

2. How We Use Your Information

We only use your information to:

• Generate accurate credit dispute letters
• Provide customer support
• Improve our services
• Send important updates and receipts

3. Do We Share Your Information?

No. We never sell your information. We only share with trusted partners when absolutely necessary for:

• Payment processing (e.g., Stripe)
• Secure letter mailing (if you choose that service)
• Analytics tools to improve performance

4. How We Protect Your Data

We use encryption (HTTPS), firewall protections, and secure storage to keep your data safe. Only authorized team members can access your data.

5. Cookies and Tracking

We use cookies for essential site functions and analytics. You can manage your preferences through your browser settings.

6. Data Deletion

You can request your data to be deleted at any time by contacting support@creditletter.ai.

7. Changes to This Policy

This policy may be updated periodically. We will notify users of any significant changes.

8. Contact

For questions about this policy, reach out to: support@creditletter.ai